Shipping and Refund Policy

Shipping Policy

Is Shipping Free?

We offer free shipping to the countries below:

USA  Canada Australia United Kingdom Lithuania
Belgium Spain Estonia Luxembourg Malta
Italy Denmark Austria Czech Republic Poland
France Finland Bulgaria Greece Romania
Germany Portugal Croatia Hungary Slovakia
Sweden Ireland Latvia Slovenia


Couldn't find your country on the list? Unfortunately, free shipping to your country is currently not available. Your shipping will be calculated once you place your order, and will be displayed at checkout.

If you have any questions regarding shipping, you can always send your questions to us at

When Will I Get My Order?

Estimate Time
3-10 Days
3-10 Days
3-10 Days
Other Eligible Countries
3-10 Days


Please note estimated delivery times are an approximation it could take longer than what is stated.

How Do I Track the Status of an Order?

You’ll receive a shipment notification by email. This email will contain a tracking URL. You can also view your tracking number on our website. Please log onto our website and select “view account”. On the left side, you will notice “orders”. Click that section. 

You will see the “track shipment” under “actions”. You can easily check the status of your order by clicking this section.

If your tracking link is not working, please notify our Customer Happiness Team via We will be happy to help you as soon as possible.

How Often Do You Ship?

All orders are processed and shipped Monday through Friday, excluding holidays. Shipping time may vary according to national holidays in your country.

Refund Policy

Please make sure you have read and understood all the conditions written here before submitting your orders.

Refund Policy

Our policy is for 30-day refunds. If, for any reason, you're not happy with your product, you have a whole month from the delivery date to request a full refund.

Keep in mind that our 30-day refund policy is not available for subscription renewals. To avoid any inconvenience, make sure to cancel your subscription before your subscription period comes to an end. Unfortunately, we are unable to make any exceptions in this regard.

Late Or Missing Refunds

If you haven't received your refund, please get in touch with us first at Sometimes, the issue may not be related to our company. If the problem is caused by another party, here are some steps you can take to troubleshoot:

  • Double-check your bank account to ensure that the refund hasn't been credited.
  • Contact your credit card company, as it may take some time before the refund is officially posted to your account.
  • Reach out to your bank, as there might be a processing delay before the refund appears on your account.
  • Keep in mind that refunds often take some time to fully process.

If you've followed all of these steps and still haven't received your refund, please don't hesitate to contact us again at We are here to assist you and resolve the matter promptly.

Return Process

For questions regarding eligibility for returns and to obtain the necessary return address information, please reach out to our customer service via

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Cancellation Rights

We reserve the right, at any time prior to acceptance, to refuse any order or any part of an order that exceeds the maximum purchase limit of three items.